Development 1st - Inspiration to Power Success

Overview

In many companies today there is a huge difference between what managers are capable of doing and what they end up doing. Individual managerial competencies are often developed with little regard for the context or focus and direction of the company.

Our modular-based programmes show you how to link your development as a manager with the company culture and the difficulties it is facing to generate action that improves performance, gets results and achieves your business objectives.

Assertive communication

Assertiveness is a key communication skill in the workplace as it enables people to feel in control, deal confidently and effectively with those around them and increases the chance of success in every interpersonal transaction.
This programme identifies the essential skills of assertiveness and provides the opportunity to practise them in various practical situations. Learn more about this programme

Business Finance for Non-Financial Managers

Finance is the root of all business, yet many managers find this complex subject daunting. This, more often than not, is due to a lack of understanding, jargon, confidence, an inability to recognise the need for a financial strategy and how this can affect their decision making.
This programme aims to demystify financial jargon and enable you to develop an understanding of financial topics and processes and how they impact upon the business. Learn more about this programme

Successful businesses are those that encourage continuous improvement and constant learning. The coaching process is about transferring skills and knowledge in the workplace, thus improving skills and knowledge at all levels in the business. A coaching culture will improve job satisfaction and is likely to improve productivity.
This programme will provide you with models, skills and techniques to ensure the enhancement of your coaching abilities in the workplace.Learn more about this programme

Conflict Management

Conflict is a fact of life in companies as people compete for jobs, resources, power, acknowledgement and security. Dealing with it is difficult because it arouses such primitive emotions, yet without skilful handling it can lead to misery, poor performance and ultimately good people leaving the company.
This programme will allow you to enhance your conflict management skills in order to prevent such things from happening. Learn more about this programme

With many HR functions now being out-sourced or carried out by general managers, there is increasing pressure on staff and managers in the workplace to manage attitudinal and performance problems. Counselling is therefore becoming an increasingly necessary skill for managers, yet many do not have the requisite knowledge and ability. They are therefore ill-equipped to deal with these situations or to understand when it is appropriate to consult a specialist.
This programme focuses on addressing the core skills necessary in counselling other staff. Learn more about this programme

Cross-Cultural Teamworking

One of the most significant trends in recent years has been the increase of teams composed of people from different national cultures and regions. Although there are many benefits to be gained from working in multi-cultural teams, there are variations in beliefs, values, attitudes, perceptions of right and wrong, attitudes to time, leadership and a range of things that different cultures see as acceptable or unacceptable behaviours.
This programme aims to educate people in cultural diversity in order to promote greater team harmony. Learn more about this programme

Diversity Equal Opportunities and Employment Law

Many managers avoid thinking about equal opportunities as they believe it to be a complex subject. However, with an increasingly litigatious culture all managers need to understand their legal and moral responsibilities.
This programme can help you develop and implement a working Equal Opportunities policy from recruitment to induction and training at all levels. Learn more about this programme

Emotional Intelligence

Managers today not only need to be technical experts but they must also possess certain personal qualities in order to succeed in their roles. These qualities can enable managers to better understand themselves and be sensitive to the feelings and needs of others.
This programme has been developed to promote improved personal and team performance, thereby leading to corporate success. Learn more about this programme

Inspirational Leadership

Leadership and motivation are among management’s most powerful tools for increasing profitability. Yet their importance as development areas is only just being recognised by forward thinking companies. Research suggests that effective leadership is a critical factor in winning the commitment of people at work and this has led to the identification of business leadership skills.
This programme is for managers who recognise the importance of such skills and wish to identify their management style, improve their performance and realise the potential of their number one resource - their staff. Learn more about this programme

Improving Personal Performance

Personal development is about discovering and restoring natural talent and capability before seeking to find out where and how it can be expressed and used.
This programme focuses on the key components of self-management and ensures that you are left with a clear personal agenda for ongoing self- development. Learn more about this programme

Neuro Linguistic Programming for Peak Performance

The interest in NLP has been gaining momentum in the business world as people discover what it offers in terms of better understanding of our internal processes and their consequences: specifically, what works in thinking, language and behaviour to produce excellent results. NLP provides the means to identify the difference that makes the difference and the skills to put that understanding into actions to make you a more effective and influential communicator.
This programme is intended to develop peoples understanding of NLP by exploring some of its key principles and techniques. Learn more about this programme

Managing Projects

Running projects is increasingly becoming a general management role. Yet many managers are supervising projects without the necessary tools and techniques. This can be very costly and damaging, as inefficiencies and wastage can occur resulting in projects not being completed on time.
This programme has been designed for those involved in project management who wish to learn and practise those managerial skills and techniques which are essential to the achievement of project objectives. Learn more about this programme

Management Essentials

The transition from being managed to the position of manager, although exciting, can present a number of challenges and pitfalls. When the manager approaches the role in the correct way, they can ensure that their team is managed efficiently and effectively.
This programme has been designed for people recently promoted into a management role, or those wishing to further develop their skills. It introduces the fundamentals of a manager’s role, and highlights your responsibilities in the performance management of individuals. Learn more about this programme

Performing under Pressure

We are all susceptible to stress; it is a well-known fact that work-related stress is increasing. The recent downsizing of many companies is only serving to exacerbate stress problems. Any business that wants to care for the overall health and welfare of its staff will consider a stress management programme. Once stress has been correctly identified, it can be positively channelled to aid work.
This programme will provide you with a range of tools and techniques for managing your stress level. Learn more about this programme

Personal Organisation

Time is a most precious resource. Once wasted it cannot be re-used - often we forget this and our business suffers.
How much you achieve in your job and career depends partly on how well time is managed. This programme allows managers and staff to develop strategies to improve their habits and make efficient use of the time available. Learn more about this programme

Powerful Presentations

Although making presentations is the most commonly used communication tool in the business world, it is, however, one of the most difficult tasks to perform successfully.
Achieving recognition for your ideas and getting them implemented no longer depends on how strong your proposition is. The key to a good presentation is recognising what will be of interest to your audience and then presenting it in an effective and convincing way so that it not only impresses those being addressed but gets the desired result.
This programme provides a solid grounding in all aspects of the presentation discipline from initial preparation through to delivery. Learn more about this programme

Recruitment and Selection

Recruiting the right staff is one of the most challenging and important areas of management responsibility, yet it is often left to untrained managers to carry out. Poor recruitment can create at best an expensive problem, at worst business failure. Securing the best possible applicants is key to the future of the business.
This programme concentrates on developing skills specifically for the recruitment and selection process. Learn more about this programme

Strategic Leadership

Like project management, strategic leadership is also becoming a general management role. Companies no longer have teams of strategic planners in their head offices. Therefore, general managers are expected to be more strategic in their approach. This can prove difficult for the specialist manager, who is unused to looking at issues with a global perspective and, as a result, may need to add strategic planning to their specialist skills.

This programme covers the major aspects of strategic planning.
Learn more about this programme

Teambuilding Skills for Managers

An essential element of the manager’s job is the building and management of effective work teams. Effective communication on both tasks and interpersonal levels is key to achieving such teams.
This programme examines the styles individuals use to manage the communication process in groups and seeks to develop each individual’s ability to optimise the performance of their teams. Learn more about this programme

Team Management

Team members are often promoted to team leaders without sufficient or specific training in how to take on responsibility for others.
This programme will assist those making the transition from team member to supervisor. It will enable supervisors to perform their roles competently and confidently by covering the challenges that they will encounter. The programme highlights the need for the supervisor to be able to communicate effectively and maintain morale whilst ensuring that company goals are met. Learn more about this programme

Most people work as part of a team. However, effective team working is not about individuals being polite with each other, but rather it is about finding out what needs to be done and doing it together successfully. Strong team working is critical to business success as it can determine whether a team is high performing or merely exists as a team.
This programme has been specifically designed to enable individuals and teams to gain an insight into the way they currently work together and to discover ways to optimise their team efficiency. Learn more about this programme

The Power of Positive influence

Todays leaner and flatter organisations comprise a number of relationships. Professionals are invariably responsible for
When putting forward ideas or views to an audience of one or many, what we say depends entirely on our ability to influence to generate action. Indeed, how we influence others is critical to individual and organisational performance. Flatter structures and cross-functional teams has resulted in a greater emphasis on everyones ability to influence without direct authority.
This programme has been designed to enable you to assess the strengths and weaknesses of your communication style, and develop powerful techniques to express your ideas in a dynamic fashion. Learn more about this programme