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MANAGEMENT ESSENTIALS
The transition from ‘being managed’ to
managing, although exciting, can present a number
of challenges. When the role is approached in the
appropriate way, teams thrive and attain high levels
of performance.
This programme introduces the fundamentals of the
managerial role, and highlights the responsibilities
of a manager, as well as giving insights into performance
management.
People about to be or recently promoted into a management
role who need to understand the principles of good
management practice. Those wishing to further develop
their skills and improve their management techniques.
Have an invaluable insight into the management tools
and techniques that every successful manager needs
Gain the confidence to handle the responsibilities
and challenges of management
Develop ways to maximise team efficiency and effectiveness
in order to achieve business objectives
- To ensure an understanding of the manager's role
- To understand and be able to apply essential
management skills
- To improve interpersonal communication skills
- To build confidence in using the tools and techniques
to manage successfully
The role of a manager
Setting SMART objectives
Leadership style
Motivation and delegation techniques
The eight step business planning process
Problem solving
Organising yourself and others
Interpersonal skills
Running team meetings
Handling conflict and aggression
Reviewing performance
Coaching for improved performance
Recruitment and selection
Managing quality and change
Performing under pressure
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